The rare journey all the way from the front desk to the executive suite is a rewarding one for those who accomplish the feat, and now a 23-year veteran employee of the Southwest Michigan Community Action Agency has garnered a promotion to the very top of the organization years after beginning at the front desk.

It’s another in the remarkable story of dedication shown by Kim Smith Oldham at the agency considering she started with the team at SMCAA all the way back in 1997 as the organization’s receptionist.

The Southwest Community Action Agency has announced today the promotion of Oldham as their new Executive Director. She has been with SMCAA for more than 23 years, having most recently served as the Operations Director with oversight for all agency staff, offices and operations since 2016.

Minnie Warren, Board President at SMCAA says, “I am so pleased to see Kim as our new Executive Director,” and adds, “She has been a dedicated and committed employee for more than two decades, with a true passion for the community we serve. Kim has been instrumental in the recent development of numerous agency policies and procedures, including our new vision, mission and strategic plan. With her proven history of going above and beyond, I’m confident we are in good hands with her in this role.”

Oldham has completed numerous trainings and certifications during her tenure with SMCAA, most recently the Certified Community Action Professional and the National Executive Director Boot Camp. She began with the agency as a receptionist in 1997 and served in multiple roles of increasing responsibility and scope.

For her part, Kim says, “I’ve been fortunate to be able to serve in several capacities with SMCAA over the last 20+ years,” and adds, “I am truly honored to work to advance our mission to empower diverse people in need and supporting their journey towards economic security. I’m very excited for what lies ahead.”

Southwest Michigan Community Action Agency manages programs to promote the health, education and welfare of low-income individuals and families in Berrien, Cass and Van Buren Counties. Those programs include

  • Monthly commodity surplus food program for seniors

  • Quarterly temporary food assistance program

  • Food pantries

  • Utility assistance

  • Rental assistance

  • Rental education

  • Housing rehab programs

  • Weatherization

  • Homeless shelter

  • Homebuyer education

  • Additional programs

**Press Release originally published on Moody on the Market

Contact Information

185 E Main St, Ste 303

Benton Harbor, MI 49022

(269) 925-9077


Office Hours

Monday - Friday

8:00am to 4:30pm

Southwest Michigan Community Action Agency

SMCAA is dedicated to empowering diverse people in need and supporting their journey towards economic security.

Our vision: to be a beacon of support in a strong, thriving community by helping people and changing lives.

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In accordance with Federal Civil Rights law and U.S. Department of Agriculture (USDA) Civil Rights regulations and policies, the USDA, its agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, religion, sex, gender identity (including gender expression), sexual orientation, disability, age, marital status, family/parental status, income derived from a public assistance program, political beliefs, or reprisal or retaliation for prior credible activity, in any program or activity conducted or funded by USDA (not all bases apply to all programs). Remedies and complaint filing deadlines vary by program or incident.

Persons with disabilities who require alternative means of communication for program information (e.g., Braille, large print, audiotape, American Sign Language, etc.) should contact the responsible Agency or USDA's TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.

To file a program discrimination complaint, complete the USDA Program Discrimination Complaint Form, AD-3027, found online at How to File a Program Discrimination Complaint and at any USDA office or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by: (1) mail: U.S. Department of Agriculture, Office of the Assistant Secretary for Civil Rights, 1400 Independence Avenue, SW, Washington, D.C. 20250-9410; (2) fax: (202) 690-7442; or (3) email: program.intake@usda.gov.

This institution is an equal opportunity provider.

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SMCAA is a private social service non-profit 501(c)(3) membership organization.