Emergency Services Application

Begin Your Application Process

SMCAA offers many emergency services designed to help residents across Berrien, Cass, and Van Buren Counties. To adjust to these unprecedented times and to mitigate the spread of COVID-19, SMCAA's offices will be CLOSED to the public until further notice. However, Community Action remains ready and willing to help you! Our service application process will be completed via the phone (call 269-925-9077) and/or online. 

The following are documents you must include with your application:

  • Proof of Identification: Social Security cards for all household members, birth certificates for infants under 12 months of age, documentation for all foster children in household, ID copy of head of household, AND a picture of head of household holding their ID

  • Proof of Income: all earned income information for everyone 18 years and older who reside in household

  • Proof of Emergency: copy of utility bill OR copy of current lease and letter from landlord with total amount you are behind on rent

If you do not include all required documents, your application will not be processed. 

The following documents must be completed in their entirety to successfully apply for SMCAA services:​







Client Application          Income Worksheet          Release of Information          Grievance Appeals

​Once you have your completed application with supporting

​documents, you may send it to the following:

  • ​Email: Linda at lmills@smcaa.com

  • Fax: 269-934-8242 (Attention to Linda Mills)

  • Mailing Address:
                                185 E. Main St., Ste 303

                                     ATTN: Linda Mills
                                     Benton Harbor, MI 49022

Have a question?

Call SMCAA at 269-925-9077.

SMCAA is Here to Help

Mr. V is disabled, and his health has deteriorated over the past few months. He lives by himself and receives Social Security Income and SNAP. He has never had difficulty paying his bills in the past, but lately his finances have been a burden. Mr. V was unable to keep up with paying his monthly expenses. 

When Mr. V was in the hospital, his social worker told him about SMCAA. When he called for assistance, the SMCAA staff explained everything clearly to him about the services and programs available to him. In a matter of minutes, Mr. V's late electric bill was paid and his shut-off notice reversed. His home's propane tank was also filled for the cold winter months ahead. 

Mr. V had never heard of SMCAA prior to his hospital stay, partially because he says he "has always been too proud to ask for help." The SMCAA staff's helped him get his head above water again. He now feels he can take a breath and relax.