SMCAA Progress & Impact Reports

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Client Satisfaction
Report 2021

SMCAA cares greatly about our customer service. Take a look at how our clients feel we did in 2021.

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Client Satisfaction
Report 2020

SMCAA cares greatly about our customer service. Take a look at how our clients feel we did in 2020.

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Client Satisfaction
Report 2019

SMCAA cares greatly about our customer service. Take a look at how our clients feel we did in 2019.

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Community Impact

Report 2018

The impact of SMCAA's programs and services from October 1, 2017 to September 30, 2018.

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Community Annual
Report 2016

The impact of SMCAA's programs and services from October 1, 2015 to September 30, 2016.

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Strategic Plan
2008-2013

A living document setting goals

for SMCAA during the years

of 2008 to 2013. 

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Community Impact
Report 2021

The impact of SMCAA's programs and services from October 1, 2020 to September 30, 2021.

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Community Impact

Report 2020

The impact of SMCAA's programs and services from October 1, 2019 to September 30, 2020.

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Community Impact

Report 2019

The impact of SMCAA's programs and services from October 1, 2018 to September 30, 2019.

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Community Needs

Assessment 2018

A thorough look at the population demographics and statistics of SMCAA's service area in 2018.

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Strategic Plan
2014-2019

A living document setting goals

for SMCAA during the years

of 2014 to 2019. 

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Community Needs
Assessment 2021

A thorough look at the population demographics and statistics of SMCAA's service area in 2021.

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Strategic Plan
2020-2024

A living document setting goals

for SMCAA during the years

of 2020 to 2024. 

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Client Satisfaction
Report 2018

SMCAA cares greatly about our customer service. Take a look at how our clients feel we did in 2018.

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Community Annual

Report 2017

The impact of SMCAA's programs and services from October 1, 2016 to September 30, 2017.

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Community Needs

Assessment 2014

A thorough look at the population demographics and statistics of SMCAA's service area in 2014.

Please note that some of these documents and/or reports may have updated versions not yet uploaded to this site.