The W family was in need of a furnace replacement but did not have the means to purchase one. After going to their local DHHS office, the family received a referral for an emergency repair but would need to fund a portion of the costs. The family was also instructed to contact SMCAA in the Community Development Block Grant Department to assist in the replacement.
Working with DHHS and Efficiency United, SMCAA was able to fulling fund the furnace for the W family. This mean no out-of-pocket expenses were necessary from the family, and they did not need to place a lien on their house in order to receive a new furnace before the upcoming winter.
In addition, the family was eligible to apply for Weatherization -- a program the family had used years prior while living in a mobile home. Since their first experience with WAP, the family had purchased a single-family home and grown their annual household income. The W family utilized their former knowledge of SMCAA services to better insulate their home and ultimately increasing the value of receiving a new furnace as well!